Category Archives: Skype for buiness

Office 365 Teams – Audio Conferencing and Calling Plans

Microsoft Teams,  now provides Audio Conferencing and Phone System with Calling Plans capabilities to meet additional business requirements by extending the Teams meeting and calling experience to include external parties connected via the Public Switched Telephone Network (PSTN).

The new calling capabilities providing call history, hold/resume, speed dial, transfer, forwarding, caller ID masking, extension dialing, multi-call handling, simultaneous ringing, voicemail, and text telephone (TTY) support.

Audio Conferencing

Audio Conferencing in Office 365 allows participants to join your Teams meetings from any telephone.

Licensing for Audio Conferencing

Audio Conferencing license is available as part of Office 365 E5 subscription plans, or as an add-on to Office 365 E1 or Office 365 E3 subscription plans.

Note -If you already use Skype for Business Online PSTN Conferencing today, you can immediately take advantage of Audio Conferencing in Teams.

To schedule meeting using outlook you can use the Teams meetings addin for outlook

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More details: Set up Audio Conferencing for Skype for Business and Microsoft Teams

Calling Plans

Calling Plans is an Office 365 feature powered by Skype for Business

You can now use Teams to make and receive phone calls to or from land lines and mobile phones via PSTN

Note: Before you begin you need to Find out if Calling Plans  is available in your country/region. Country and region availability for Audio Conferencing and Calling Plans

To enable the Calls tab in Teams and allow your users to make and receive PSTN calls,the first thing you need is Phone System (formerly Cloud PBX), which is included with Office 365 E5 and available as an add-on to other Office 365 plans. From there, you can subscribe to a Calling Plan (formerly known as PSTN Calling) for any number of users in your organization. you will need provision users for Phone System and Calling Plans. To learn how to set this up, read Set up Calling Plans.

calling_in_teams

How To enable Teams to begin receiving calls

To enable Teams to begin receiving calls, you’ll need to update Teams interop policy, using a remote Windows PowerShell session with the Skype for Business

*-CsTeamsInteropPolicycmdlets, to redirect calls to Teams. For more information about Teams interop policy, see Microsoft Teams and Skype for Business Interoperability.

How to configure Teams to use the default policy

Grant-CsTeamsInteropPolicy -PolicyName Global -Identity user@domain.com

How to configure Teams to receive PSTN calls

Grant-CsTeamsInteropPolicy -PolicyName tag:DisallowOverrideCallingTeamsChatTeams -Identity user@contoso.com

Note -Users that have been provisioned with Phone System and Calling Plans licenses for use with Skype for Business Online, and configured with the default global Teams interop policy, will have the Calls tab enabled in Teams and can place outbound PSTN calls from Teams without administrators having to take any administrative action.

 

More details: Configuring Calling Plans in Microsoft Teams

 

Related Posts:

Teams & Flow– Send the team RSS Feed

Teams Powershell – Create new Team and add users from CSV

Define new topology for a clean Skype for business server environment

Topology Builder is used to create, adjust, and publish your topology.
Topology Builder also validates your topology before you begin server installations.
When you install Skype for Business Server 2015 on individual servers, the servers read the published topology as part of the installation process, and the installation program deploys the server as directed in the topology.
When you publish the topology, Skype for Business Server 2015 places the topology in the Central Management Database, which is created at this stage if it does not already exist. Then, when you install Skype for Business Server on each server in your deployment, the server reads the topology from the Central Management database and installs a replica copy of the Central Management Database into a new local SQL Server Instance.
Whether you use the Planning tool or Topology Builder to define the topology, you are required to publish the topology by using Topology Builder before you install Skype for Business Server 2015 on servers.
Using Topology Builder to plan and publish a topology is a mandatory step. You cannot bypass Topology Builder and install Skype for Business Server 2015 individually on the servers in your deployment.

This topology builder guide is a basic step by step guide for creating a new topology for Skype for business 15
The following are the high-level steps to publish your topology by using Topology Builder:

1. Open the topology builder tool

  • Lunch a new instance
  • Select New topology

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2. Save the file

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3. Add the sip domain

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  • If you want to support any additional SIP domains you can add them (you can add them later)

4. Define the first site – this is the actual name of the central site in the topology builder itself

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  • Specify the site details if you desire

5. Create you frontend pool

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6. What type of pool would you like to create

  • Choose the pool you need for your environment and give it a name

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7. Add the computers that will be part of this pool

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8. If there any roles you would like to collocate

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9. choose whether if not you want to use an edge

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10. Define a SQL store

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11. Define a file store – define a new file store for an existing share

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12. Specify the web services URL 

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13. Click FINISH

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14. Publish The topology – this will publish the configuration in to the central management store

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Good luck! סמיילי