Dirsync – After Deleting User from Office365 the User will not sync again

I Deleted a user and mailbox form Office 365 Tenant in an Hybrid environment with Dirsync
I tried to Sync the same user again and it didn’t show up in my Office 365 Tenant.

So I did two things

1. Deleted the User from the recycle bin by running this command in the DirsyncConfig powershell :

Remove-MsolUser –UserPrincipalName “UserPrincipalName” -RemoveFromRecycleBin –Force

2.Delete all Exchange attributes from Adsiedit for that user

3.Search for the User in dirsync , delete it and run the sync again

To search and delete I did the following steps:

1. Create a new search In Dirsync console

  • Open miisclient

"C:\Program Files\Microsoft Online Directory Sync\SYNCBUS\Synchronization Service\UIShell\miisclient.exe"

  • Open the tab " Metaverse Search"
  • Create a new search scope to find the user – click on Add Clause


2. Delete the user from office365

  • Double click the user
  • Open the tab "Connectors" , Select the SourceAD connector and click "Disconnect"
  • Go to the Management Agents tab
  • Right click the "TargetWebService" connector and choose "Run
  • Select the Full Confirming Import" run profile and click ok.



  • After its finished choose the "Export" run profile
  • In the next Sync the user will be recreated in Office 365

Add license for the user and the mailbox will be created.

Good luck Smile

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