A part of the Office 365 Hybrid migration is to Synchronize AD object to the cloud ,
If there are errors regarding the synchronization you will get an email .
By default those email will sent to the email address you insert to the admin cloud user you created when first registering to the cloud
In order to change this email address do the following :
Steps to be performed:
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- Login to Office 365 Portal as a Global Administrator URL http://portal.microsoftonline.com
- Once logged in click on the Company Name
- In the new pop-up windows click on Edit
- Change the “Technical Contact” email address to the desired external email address. Cannot be the same tenants Office 365 Account.
- Click on Save

Sr. Cloud Solution Architect at Microsoft, I’m passionate about helping customers succeed by building secure, scalable, and innovative cloud solutions – with a strong focus on AI, DevOps practices, and end-to-end security. With a proven track record in the IT and services industry, I serve as a trusted advisor, partnering closely with organizations to guide them through digital transformation and maximize the value of their cloud investments.
My role combines technical leadership with project ownership – from designing modern architectures to leading cross-functional implementations that drive real business outcomes. I also manage and empower strategic partners, working hand-in-hand with them to ensure project success and deliver measurable business impact for customers.
